Begin with one ordinary moment

Communication access belongs in ordinary life: choosing a snack, talking about a show, sharing an opinion, or deciding whether to stay at an event. You do not need to turn every interaction into a lesson. Start with one moment when the person wants to share something or make a decision.

Ask what would help them participate. Their usual communication tool, a comfortable seat, or a quieter setting may make the conversation easier. Let the person’s preferences guide your next step.

Offer a choice without making it a test

Imagine preparing for a family outing. Instead of asking the person to prove they can select the “right” answer, offer real options that you can honor. Include another option, a refusal, or a break. Familiar choices will look different in every family. Adapt words or personal photos to fit the person’s interests.

If you cannot offer an option, explain that clearly in a way the person can understand. Avoid presenting something as a choice when the decision has already been made.

Leave room for a response

Ask a question and pause. Watch for the person’s usual ways of responding without rushing to fill every silence. If a response is unclear, check your understanding respectfully. You might say, “I see you looking toward the door. Are you telling me you want to go outside?”

Do not assume that every movement has a meaning you already know. The person and people who know their communication well can help you learn how to listen.

Share preferences, with permission

A communication passport is a short introduction to a person’s communication preferences. It can help a new activity leader or community partner know what to ask, what tools to keep available, and what makes conversations comfortable.

Complete it with the person. Share only information they want shared, and only with people they choose. Avoid including private medical details that are not needed for the interaction. Review the passport when their preferences change.

Make an access plan for community events

Before an event, check where a person’s communication tools will be kept, how they will ask for a break, and whom they can approach for help. Ask the organizer about the setting and available accommodations instead of assuming they are provided.

Afterward, ask what the person enjoyed and what they would change. Keep one useful note for next time. Adapt your access plan to the person and the event.

Caregivers need connection, too

You may have questions that are best discussed with an individual support team and others that benefit from shared experience. Our free Caregiver Support Circle Facebook community offers a place to connect with other caregivers across autism, neurodivergence, and disabilities.

Bring your questions, encouragement, and everyday experiences. No paid Sisterhood membership is required. The community is a place for connection; individualized AAC decisions belong with the communicator and their qualified support team.

PUT IT INTO PRACTICE

Download the free AAC starter boards.

A welcome page and four themed boards with colorful picture-and-word symbols.

Explore the free AAC board

Keep exploring

Back to all articles